. Incase there is an order cancellation, please do so before it is shipped.
. You can request an exchange within 2 Days of receiving the product in case of size issue or damage on delivery.
. If you receive any defective product, do contact us immediately by mailing and Whatsapp us at support@ashtasakhi.com, +91-9928359496, +91-9928092703 with your Order ID and send us a snapshot of the defect.
. Once we have received the products a quality check would be done by our team and the refunded amount will be credit to your bank account.
. Raise an exchange request within 2 days of receiving the product through . Once we have it with us, we will ship the replacement product to you within 5-7 days. You can raise your exchange request through Login -> my order .
. Kindly ensure the product is in its original condition with all packaging / tags attached. We will arrange for a courier to pick up the product from your home. Customized products are not eligible for return.
. The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
. No return and exchange request would be accepted if the return/exchange request is raised after 2 days of receiving the shipment. Incase of exceptional cases please write to us at support@ashtasakhi.com
. Exchange is only allowed once.
. You would be notified by us , once we receive your shipment.
. If you need any alterations, the alteration charges would have to be borne by the customer.
